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Hosting related FAQs
Q)

My site is being hosted by another provider, can I choose your server to host my site?

A) Yes, you can transfer your site to host in our server. First, you have to make an order and get the web space from our server. You can make your order in following ways:
  • Online order (just go from respective page)
  • E-mail order - info@multinet.com.np
  • Make telephone call - Tel : 977-1-269464
  • By fax: - Fill up form and send in our fax no. 977-1-257792 (Download form)

Likewise, you can transfer your domain to us (details). If you already bought server and register domain, you can contact us just for page designing.
 

Q)

What type of server will my site be hosted on, Unix or Windows NT/2000?

A)

MultiNet hosts web sites on both the Unix and Windows NT/2000 platforms. If you require that your site be set up specifically on one or the other, please specify the server type.
 

Q)

Is there any set up fee when I add a domain to my account?

A)

No, there is no set up fee to add a domain to your account.
 

Q)

How many POP3 accounts can I have with one account?

A)

Each POP3 account must have a minimum of 1MB of space allocated to it. ie. with 100MB of space you can have maximum of 100 POP3 accounts.
 

Q)

How many POP3 E-mail account can I get for my web site?

A)

It's upto the how much space you have. For example, if you buy 1MB space, you'll get 1 POP3 email, similarly for 5 MB, 5 POP3 mail box.

But you can create unlimited E-mail alias. You can have "Catch All" feature. Therefore, you can create unlimited email account for any hosting package.
 

Q)

What is "Email alias" or "Catch All" feature?

A)

E-mail alias is nothing, but giving others name to your mail email address. For example, if your main E-mail address is info@yourdomain.com, you can give other name to it like inquery@yourdomain.com, query@yourdomain.com, infos@yourdomain.com, marketing@yourdonain.com etc (as much you want). If some one send email in query@yourdomain.com (by guessing your address) or infos@yourdomain.com (typing mistake), you'll receive the mail in info@yourdomain.com.

Therefore you can receive mail in your main address, even clients make  typing mistakes or send guessing a address. That type of features is called Catch All feature.
 

Q)

What is E-mail forwarding?

A)

You can have unlimited number of email address from our server like sales@yourdomain.com , info@yourdonain.com, account@yourdomain.com, market@yourdomain.com. You may give different address to different clients to keep proper track e.g. inquiry in info@yourdomain.com, sales in sales@yourdomain.com, account in account@yourdomain.com but you want to receive all mail in one address (that might be admin@yourdomain.com, you@yahoo.com, yourcompany@wlink.com.np), You can make forwarding all mail in your main address. That sort of system is known as forwarding.
 

Q)

How long will it take for my site to be set up on your servers after submitting it through the Add Domain form?

A)

We will set up your site within 3-4 business hours and send you a confirmation by email.
 

Q)

What is the minimum amount of time that I have to sign up?

A)

The minimum time that you can sign up for any service is 1 year.
 

Q

Will I be able to change and update my web pages on a regular basis?

A)

Yes, you can update your pages on regular basis. There is no limited bandwidth. If you site is designed by us, hosted on our server and domain registered with us, we'll update your site 3 times free of cost (for first year).
 
 
Multinet Pvt. Ltd.
P.O. Box: 10338, Chhetrapati, Dhobichour, Kathmandu, Nepal.
Tel: 977-1-4269464, Fax: 977-1-4257792, E-mail: info@multinet.com.np
© MultiNet Pvt. Ltd. All right reserved.
CALL : (977-1) 4269464
 
Home: www.multinet.com.np